For us, the key is – Elephants, Stinky Fish and Vomit – a clever, catchy term coined by AirBnB. The idea they employ is to regularly address the elephant in the room, talk about old stinky issues and “vomit out” current thoughts and feelings. It has been hugely successful in creating a work environment of trust and belonging at AirBnb and so, naturally, this concept intrigued us.
Like many companies, we have always celebrated our wins. We know it is important to take a moment and pat ourselves on the back, review how far we’ve come and acknowledge our efforts, but what we didn’t do, until recently, was talk about “the bad stuff”.